Hello dear, we're truly sorry to hear you're unhappy with the product! We take every customer's feedback seriously, but the review 'no good' makes it difficult for us to pinpoint the exact issue. We are deeply puzzled by this because all previous customers who purchased this product have given it extremely high ratings. Would you mind sharing more details about your experience via private message? We’ll work tirelessly to improve and hope to have the opportunity to provide a better solution for you. Thank you for your understanding!